Transport & Logistics

Courier

Couriers pick up and deliver parcels, documents and other items between distribution centres, offices, companies or private residences.

  • Entry-level education

    Junior secondary school certificate or equivalent

  • Job outlook

    1 2 3 4 5

What does a Courier do?

Couriers pick up and deliver parcels, documents and other items between between distribution centres, offices, companies or private residences. Couriers may also be known as delivery drivers.

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Work activities

As a courier, you would:

  • walk, ride bicycles, or drive vehicles to deliver items
  • load vehicles with listed goods according to lading documents
  • ensure goods are loaded correctly and safely
  • unload, sort and collect items along delivery routes
  • plan and follow the most efficient routes for delivering goods
  • deliver items to the nominated destination
  • collect signatures, log deliveries and provide delivery receipts where necessary.
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Key skills and interests

To become a courier, you would need:

  • trustworthy and reliable
  • able to gain a thorough knowledge of city and suburban streets
  • good communication skills and some mathematical ability
  • able to cope with the physical demands of the job
  • fully licensed, with a good driving record and safe driving skills.
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Working hours and conditions

Working Hours

Your average working week in a full-time job would be around 30 to 40 hours. This may include evenings, weekends or shifts. Part-time work is often available.

Conditions

Motorcycle or bicycle courier work mainly in city centres and surrounding areas. Couriers who drive delivery vans also may travel longer distances.

Some couriers and delivery drivers are employed on a subcontract basis and provide their own vehicles. Motorcycle and bicycle couriers nearly always provide their own transport. Some couriers are required to wear a uniform, which would be supplied by your employer.

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How to become an Courier?

Entry Level Education

You can work as a courier without formal qualifications. You would get some training on the job.

If you drive a van or delivery truck, you will need a current drivers' licence.

All cyclists must wear an Australian standards approved helmet and obey the State road rules.

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Job outlook

  • 1 2 3 4 5

Overall employment of couriers and delivery drivers is projected to grow less than the average for all occupations.

The increase in electronic transmission of legal and other documents has seen a decline in the need for bicycle and motorcycle couriers. This has been offset by a marked increase in delivery of packages and other items such as groceries with the increase in online shopping.

The most growth is expected in van and truck deliveries, rather than those by bicycle or motorcycle.

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