Real Estate & Property
Facilities managers plan, direct, and coordinate the supportive services of an organisation.
Senior secondary school certificate or equivalent
What does a Facilities Manager do?
Facilities managers plan, direct, and coordinate the supportive services of an organisation. Their specific responsibilities vary by the type of organisation and may include managing parking services, acquiring and storing supplies, and planning and maintaining facilities.
As a facilities manager, you would:
- acquire, distribute and store supplies
- plan, administer and control budgets for contracts, equipment and supplies
- supervise maintenance workers or sub-contractors
- manage services such as cleaning, waste disposal, parking and security
- make sure that the building meets health and safety standards.
Key skills and interests
To become a facilities manager, you would need:
- good interpersonal, communication and customer service skills
- the ability to work in a team
- good time management and be able to assess and prioritise tasks
- good computer literacy
- initiative and able to work unsupervised
- excellent organisational skills.
Working hours and conditions
You would generally work full time, Monday to Friday. You may sometimes need to work outside of normal business hours, for example, to supervise maintenance or contractors. This may require you to work more than 40 hours per week.
You would generally be based in the building you were managing, and may need to do some travelling, particularly if you managed more than one building or site.
How to become an Facilities Manager?
Entry Level Education
You can work as a facilities manager without formal qualifications. However, you would usually need a minimum of five years of experience in more junior roles to become a manager. Skills are usually developed through on-the-job training or in-house courses following recruitment by a company and advancement to supervisory and management positions.
Your employment prospects may be improved if you have a degree in business, management or another area that is relevant to your organisation's area of business (engineering, for example) followed by a additional training in business administration or management.
Employment of facilities managers is projected to grow about as fast as the average for all occupations.
Facility managers will be in demand because there will be a greater focus on the environmental impact and energy efficiency of the buildings they manage. Improving energy efficiency can reduce costs and often is required by regulation. For example, building codes typically ensure that buildings meet environmental standards. Facility managers will be needed to oversee these improvements, in areas from heating and air systems to roofing.
Facilities managers who also have experience in contract administration are expected to be in demand as organisations contract out many services, such as food services, cleaning services, grounds maintenance, and equipment repair.