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Industries
  • Airline Customer Service Officer

    Airline customer service officers make and confirm reservations, sell tickets, check baggage and direct passengers.

    Call Centre & Customer Service
    1
    Declining
  • Call Centre Manager

    Call centre managers are responsible for the daily running and management of a call centre or contact center.

    Call Centre & Customer Service
    3
    Neutral
  • Call Centre Operator

    Call centre operators answer customer enquiries about products and services or promote an organisation's goods and services.

    Call Centre & Customer Service
    3
    Neutral
  • Car Rental Officer

    Car rental officers handle all the administration and enquiries involved with renting vehicles to businesses and the public.

    Call Centre & Customer Service
    2
    Challenged and May Decline
  • Cashier

    Cashiers handle payments from customers purchasing goods and services.

    Call Centre & Customer Service
    3
    Neutral
  • Checkout Operator

    Checkout operators work on electronic cash registers serving customers in supermarkets, convenience stores or large retail stores.

    Call Centre & Customer Service
    3
    Neutral
  • Checkout Supervisor

    Checkout supervisors (retail supervisors) manage and supervise the operations and workers of retail and supermarket checkout cashiers.

    Call Centre & Customer Service
    3
    Neutral
  • Cruise Ship Steward

    Cruise ship stewards provide onboard services to ensure the safety and comfort of cruise line passengers.

    Call Centre & Customer Service
    4
    Positive and Likely to Grow
  • Customer Service Manager

    Customer service managers look after an organisation's customer services and relations, and aim to meet customers' needs and expectations.

    Call Centre & Customer Service
    4
    Positive and Likely to Grow
  • Customer Service Representative

    Customer service representatives deal with customers' enquiries, orders and complaints, and provide information about products and services.

    Call Centre & Customer Service
    4
    Positive and Likely to Grow
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